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Anyone else seeing artifically inflated opening and click through results?

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Visitor

Anyone else seeing artifically inflated opening and click through results?

According to the reporting on the last few campaigns that I have sent almost 100% of the contacts at certain companies have allegedly viewed and clicked on every link in the campaign immediately after it was sent. I don't believe at all that Constant Contacts results are accurate. I think they are being artificially inflated. 

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Moderator

Re: Anyone else seeing artifically inflated opening and click through results?

Hi @RichardP5389 

 

Thank you for reaching out to the Community about your reporting! We have seen cases where there are opens and clicks done by security programs. I apologize, at this time there is not an available feature to omit this information from the overall reporting. Though we do not have a time estimate of when this will be available, it is a feature request we have tracked in your account and submitted to our Product Team.


Frankie.P
Community & Social Media Support

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