We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

Anyone else seeing artifically inflated opening and click through results?

RichardP5389
Participant

Anyone else seeing artifically inflated opening and click through results?

According to the reporting on the last few campaigns that I have sent almost 100% of the contacts at certain companies have allegedly viewed and clicked on every link in the campaign immediately after it was sent. I don't believe at all that Constant Contacts results are accurate. I think they are being artificially inflated. 

1 REPLY 1
Frankie_P
Moderator

Hi @RichardP5389 

 

Thank you for reaching out to the Community about your reporting! We have seen cases where there are opens and clicks done by security programs. I apologize, at this time there is not an available feature to omit this information from the overall reporting. Though we do not have a time estimate of when this will be available, it is a feature request we have tracked in your account and submitted to our Product Team.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.