Archived Newsletters Analytics

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MatthewY52
Occasional Participant

Archived Newsletters Analytics

Hello-

Our organization archives newsletters to display them on our website. Does CC still collect customer statistics/analytics for our reports from these archived newsletters?

Thank you in advance.

1 ACCEPTED SOLUTION

Yes, archiving the emails merely adds them to the archival widget. The actual email's reporting will still continue to function.


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William D
Community & Social Media Support
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4 REPLIES 4
William_D
Moderator

Hello @MatthewY52 ,

 

We cannot collect analytics from webpage versions of emails, which is what the archived links are. The actual emails that are sent out can still have analytics collected, just not the archive webpage itself.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
MatthewY52
Occasional Participant

Hey William,

I guess I could have been clearer - we've already sent out our newsletters via email and immediately they are archived afterwards (to display on our website). Will the email recipients that have opened our newsletter (which is now archived) still be counted in the reports? We aren't concerned about collecting data from the newsletter accessed through our website.

Yes, archiving the emails merely adds them to the archival widget. The actual email's reporting will still continue to function.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

View solution in original post

MatthewY52
Occasional Participant

Thanks a bunch!