Authenticate multiple domains

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GeneO3
Retail

Authenticate multiple domains

I have 2 domains and want to be able to authenticate through both.

 

I've already verified ownership of all the emails I want to be able to send mail from - and they all appear as valid mailing options.  

 

I followed the steps to publish and authenticate DKIM for my 1st domain, and successfully sent a campaign signed by my own server.

 

Now i want to send mail from my other domain - but it looks like there's no way to authenticate the second domain without losing the DKIM key settings for my first domain.  

 

Am I missing something?

 

1 ACCEPTED SOLUTION
GeneO3
Retail

**bleep** - i clicked solved TOO SOON.

 

I did contact the Account Review Department linked below - who told me that I can only verify ONE domain per account - and was advised that I would need to set up a second account (+$$) to verify both of my domains.

 

NOT a great look, CC.    Please add support to verify DKIM for multiple domains. 

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3 REPLIES 3
Frankie_P
Moderator

Hi @GeneO3 

 

I apologize for any confusion there may be with authenticating multiple domains on your account. It is possible to do this, but I would recommend calling into our Account Review Department directly for further assistance. This department is specialized in our authentication process and can help find the answers you need.


Frankie.P
Community & Social Media Support

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GeneO3
Retail

**bleep** - i clicked solved TOO SOON.

 

I did contact the Account Review Department linked below - who told me that I can only verify ONE domain per account - and was advised that I would need to set up a second account (+$$) to verify both of my domains.

 

NOT a great look, CC.    Please add support to verify DKIM for multiple domains. 

View solution in original post

MarissaF10
Participant

I am running into the same difficulties as what is described in this post from 2020.

CC does not allow for more than one DKIM key within the account settings / authentication section.

I have two different domains that I want to be able to send email campaigns from and my verified sending email address' are a mix of those two domains.

A second account - just for that other domain - is unreasonable.

All I need is the ability to create multiple DKIM keys that save to my account so that my outbound messages can be verified.