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Automated Email Triggers

KimW3607
Participant
‎02-24-2021 03:24 PM
‎02-24-2021 03:24 PM

I'm wanting to automate email sends when an action is not preformed. I see I can select a trigger of sending an email when a link is clicked but is there a way to send an email when a link is NOT clicked? For example, if I send a blast asking for an action on 3/1, can I have the automation send follow up emails on 3/15 if that link has not been clicked?

 

Thanks!

 

-Lindsey

0 Votes
1 REPLY 1
John_M
Employee
Employee
‎02-24-2021 07:20 PM
‎02-24-2021 07:20 PM

Hello @KimW3607 ,

 

Unfortunately the triggers that are within automation are the only ones available at the moment. However we are tracking the feedback on more trigger options to become available, and I have added your name to that feature request.  Sorry for this not being the answer you were hoping for. 

 

 

John M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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