The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Automated Series Sitting in Que and Not Sent

Highlighted
Visitor

Automated Series Sitting in Que and Not Sent

I scheduled my series to go out 1 hour after the previous email.  It says there are 68 in que and 0 sent.  Did I do something wrong.  It's one day late and the next email should have gone out today. I'm not sure how to get back on track without goofing something else up.  The series is set up by Day 1 to Day 15.  Today is Day 3 but no one received Day 2.  Can someone help me figure this out?  Thank you!

Screenshot attached.yoga.png

Tags (1)
2 REPLIES 2
Highlighted
Employee

Re: Automated Series Sitting in Que and Not Sent

Hello @PriestessS,

 

Thank you for reaching out to the Community! I apologize that you are experiencing this with your autoresponder series. I am taking a look at this with our advanced technical team so we can investigate this further. We will be reaching out to you Monday with more information. Thank you and we apologize for any inconvenience this may be causing. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Visitor

Re: Automated Series Sitting in Que and Not Sent

Thank you. I look forward to your response.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured