Automated Series is working

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WandaDaveZ67
Regular Participant
However, I changed up the first welcome letter, then readded to the series. All is good except there is a Queue of 68 emails ready in 4 days. I would like to delete these emails from the queue and just want to start with new subscribers as they arrive. How to delete a list out of the queue?
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Caitlin_M
Administrator

Hello @WandaDaveZ67.  I see you were able to chat with our support team after posting here. At this time, contacts cannot be manually removed from a series. 

 

For others who may come across this post, if a contact is removed from a list that is set up to receive the series, they will be taken out of the queue. Anyone new who is added to the list going forward will receive the series.

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Caitlin M.
Community Manager

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2 REPLIES 2
Caitlin_M
Administrator

Hello @WandaDaveZ67.  I see you were able to chat with our support team after posting here. At this time, contacts cannot be manually removed from a series. 

 

For others who may come across this post, if a contact is removed from a list that is set up to receive the series, they will be taken out of the queue. Anyone new who is added to the list going forward will receive the series.

--

Caitlin M.
Community Manager

I am pleased with the assistance from your chat support and am glad that I decided to go with this auto series to gain knowledge.

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