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Automated Welcome Email - For just new contacts or existing?

EddieM897
Occasional Participant
‎11-13-2021 12:06 PM
‎11-13-2021 12:06 PM

Can the automated welcome email be used for existing contacts that are added to a list for the first time or just newly created contacts?

Thank you!

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1 REPLY 1
Zoe_H
Employee
Employee
‎11-13-2021 04:07 PM
‎11-13-2021 04:07 PM

Hello @EddieM897,

 

The Welcome Email will be used primarily for brand new customers that sign-up through a form made with our services or elsewhere. If you want it be sent to customers who are added manually or were existing in the account, you will want to create an Automated List Join Series. Thanks! 


Zoe H.
Community & Social Media Support

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