Automatic Response Email?


Automatic Response Email?

Hi there,

I want to create a feature for my company where a customer can text a certain word to a phone number then the customer will receive a message back to enter their information (like their email) to receive an automatic email about further information about my company. Is there any way to create this automated system?




Hello and thank you for reaching out to The Community. What you are looking to do can absolutely be done within Constant Contact! You’ll need to start by setting up your Text-to-Join option on your account. Once you have that done you can then create a Welcome Email or an Email Automation to trigger when those new contacts get added to your list! This is a fantastic idea and if you need any additional assistance please do not hesitate to ask!

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.