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Automation Series based off of Constant Contact survey submission

MichelleC7115
Participant
‎04-24-2021 07:44 PM
‎04-24-2021 07:44 PM

We're considering using the Constant Contact Survey functionality and haven't upgraded to that plan yet. Is there an option to send automated emails to recipients that have submitted a survey response?

0 Votes
3 REPLIES 3
Zoe_H
Employee
Employee
‎04-25-2021 10:13 AM
‎04-25-2021 10:13 AM

Hello @MichelleC7115,

 

Thank you for reaching out to the Community! Yes, we do have a similar option! When creating the automated series, you will want to choose the click trigger option. That will send out an automated email series after a contact selects the survey link. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
0 Votes
MichelleC7115
Participant
In response to Zoe_H
‎04-25-2021 03:37 PM
‎04-25-2021 03:37 PM

Hi Zoe, that would just be clicking the survey link correct? The survey functionality in Constant Contact doesn't live in the email, so the submission link on the survey itself wouldn't count as part of one of the trigger options.

0 Votes
Zoe_H
Employee
Employee
In response to MichelleC7115
‎04-25-2021 03:40 PM
‎04-25-2021 03:40 PM

Hello @MichelleC7115,

 

Yes, that is correct. I do apologize for any inconvenience this may cause and will gladly submit your feedback for more improvements in the future. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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