We're considering using the Constant Contact Survey functionality and haven't upgraded to that plan yet. Is there an option to send automated emails to recipients that have submitted a survey response?
Thank you for reaching out to the Community! Yes, we do have a similar option! When creating the automated series, you will want to choose the click trigger option. That will send out an automated email series after a contact selects the survey link. Thanks!
Hi Zoe, that would just be clicking the survey link correct? The survey functionality in Constant Contact doesn't live in the email, so the submission link on the survey itself wouldn't count as part of one of the trigger options.
Yes, that is correct. I do apologize for any inconvenience this may cause and will gladly submit your feedback for more improvements in the future. Thanks!