Automation campaign has a bug in the titling

Frequent Participant
0 Votes
I have an automation campaign called "Did You Know". Unfortunately in the list of automation campaigns, the name doesn't show up. What appears is the name of the one email in that campaign that I most recently edited. it's very confusing! Whenever I edit a different one, THAT email shows as the "Auto Campaign" ... never again do I see the name in the LIST of campaigns.
0 Votes

Hi @LindaK07 , 


It appears you have ran into a defect in the system. I do apologize about this, and I have tracked it on your account. I will be sure to have our engineering team reach back out to you once it is resolved or when there are any updates. In the meantime, here are the steps for the workaround: 


"You can rename the series back to its original name by clicking on the pencil icon on the upper left-hand corner of the series management page. Once that has been saved, click on the campaigns tab and the name of the series should now be back to it's desired name. This will only update the series name not the step's name."


Since this defect is still being investigated, it's not a guaranteed, permanent fix, but it may help temporarily. 

Amanda G.
Community & Social Care
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