Hello @KristenC22 ,
There isn't a way to auto-play videos within emails. I went ahead and got your case sent over to our engineers for further review, as they're looking into a way to do this. For the time being however, video links can only redirect - whether through a video block (functions essentially the same as a thumbnail on YouTube or Vimeo), image, text, or a button.
William D
Community & Social Media Support
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