Background not showing up as desired

0 Votes

my background (with custom picture) is not showing up once I send a test email. I have done this many times and no problem. How do I trouble shoot this. I have restarted my computer and tried inserting another picture but the background shows up brown. help!

0 Votes

Hello @TomN58,


Can you please try converting your background image from a .PNG format to a .JPEG format outside of Constant Contact, and try uploading it again to troubleshoot this? Thank you! 

Zoe H.
Community & Social Media Support

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