Big Commerce

Health Practitioners & Centers

Big Commerce

I'm not able to get Constant Contact to integrate with Big Commerce. Constant Contact keeps giving me an "Error- try back later" message.

Hello @AmandaA730 ,


Are you getting to a permissions page at all before the error shows up? We've seen some cases where a browser not allowing cross-site tracking cookies to operate will cause the integration connection to fail. It may be worth checking, especially if you're using Firefox or Safari, to see if cross-site cookies are allowed.


Additionally, is that the full error message, or would you be able to provide the exact wording / a screencap of the error so we can continue troubleshooting based on the specific error type?

William D
Community & Social Media Support

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