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AmandaA730
Participant
‎05-20-2021 05:55 PM
‎05-20-2021 05:55 PM
I'm not able to get Constant Contact to integrate with Big Commerce. Constant Contact keeps giving me an "Error- try back later" message.
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William_A
Moderator
Moderator
‎05-21-2021 06:26 PM
‎05-21-2021 06:26 PM

Hello @AmandaA730 ,

 

Are you getting to a permissions page at all before the error shows up? We've seen some cases where a browser not allowing cross-site tracking cookies to operate will cause the integration connection to fail. It may be worth checking, especially if you're using Firefox or Safari, to see if cross-site cookies are allowed.

 

Additionally, is that the full error message, or would you be able to provide the exact wording / a screencap of the error so we can continue troubleshooting based on the specific error type?


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William A
Community & Social Media Support
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