• Constant Contact Logo

Billing Issue

JasmineL727
Participant
‎06-11-2021 04:26 PM
‎06-11-2021 04:26 PM

Hi, Good day. 

Hope you could tell us why and what's the problem with our account? Can't send campaigns at the moment. Looking forward to your prompt response. Thank you.Screen Shot 2021-06-12 at 4.19.52 AM.png

0 Votes
3 REPLIES 3
Zoe_H
Employee
Employee
‎06-13-2021 12:10 PM
‎06-13-2021 12:10 PM

Hello @JasmineL727,

 

I do apologize for any inconvenience this has caused. Please give our Billing team a call for further assistance as we can not discuss account-specific billing questions through here for security reasons. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
0 Votes
Alcircle
Occasional Participant
‎11-30-2021 01:30 AM
‎11-30-2021 01:30 AM

Please help us about bill issues.

0 Votes
William_A
Moderator
Moderator
In response to Alcircle
‎11-30-2021 10:21 AM
‎11-30-2021 10:21 AM

If you have a general billing-related question feel free to ask it. If you're needing to share or receive sensitive account info such as specific numbers, then please reach out directly to Billing for secure assistance.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
0 Votes
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article