The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Billing prepayment plan

Occasional Visitor

Billing prepayment plan

Paid prepayment of 154 in Feb 2019. Have not used Constant Contact since but being billed again saying prepayment running low. Please advise how

Tags (2)

Re: Billing prepayment plan

Hello @KayF92,


Thank you for reaching out to the Community! If you have not canceled your account you will still be billed every month even if you are not using the product. For more information please give our Billing team a call. Thank you! 

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More