Community Home
Get Inspired
Learn & Grow
Support
Announcements
My Rewards

Billing records

Seattle-REIA
Participant
‎02-10-2022 09:00 PM
‎02-10-2022 09:00 PM
I download invoices and receipts from the website for our records. When I try to search by date now I get an incoherent list of transactions dating back several years with usable records for invoices and payments on separate records. It would certainly make it easier if a "paid" invoice or combined record were available. The "all activity" link was just as incoherent when searching by date. This mess needs to be fixed!
Labels:
1 REPLY 1
Amanda_G
Employee
Employee
‎02-11-2022 06:50 PM
0 Votes
‎02-11-2022 06:50 PM

Hi @Seattle-REIA , 

 

I totally understand, and would be happy to pass along this feedback. I would suggest reaching out to our billing team by phone, at 855-229-5506. They can be reached between the hours of Monday – Friday: 6 a.m. - 6 p.m. MT or 8 a.m. - 8 p.m. ET and Saturday: 8 a.m. - 6 p.m. MT or 10 a.m. - 8 p.m. ET. It's possible that they might be able to pull a different record for you on their end. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Support Tips

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article