I need a receipt for charges at the time the charge is made. Currently I am provided with an invoice within maybe a week or so after you have charged my card, which is not timely enough for me to reconcile with my company.
Thank you for reaching out to us about getting invoices!
You can get an invoice for your Constant Contact account at any time by following a few easy steps.
First log in to your account then you will need to hover over the silhouette head icon at the top right corner of your screen. Choose "My Account" from the automatic menu and this should load your account details. At the lower left side of your screen you will see a "View Billing Activity/Statements" link. This link will allow you to view billing invoices from any date and allow you to email or print them right from this screen.
You are also welcome to call our billing team and they will be happy to assist you in getting these invoices sent to your email.
I hope that this was helpful and you are always welcome to reach out to us if you need anything in the future!
Thank you for bringing your question to the Community!
You should be able to access this information by going to the "My Account" section of Constant Contact. Click Here for a support article that goes over this process. If you are not seeing the "My Account" section after hovering your mouse over the profile icon on the top right hand side of the page then I would suggest trying on a different web browser.
I sure do hope that this helps but please let us know if you have additional questions. Thank you for using Constant Contact, have a great day!
Hello @shapishap. Thanks for coming into the Community! You can find how to locate your invoices by following the steps outlined in our Knowledge Base article here. If you have further questions about your invoices or any other billing questions, please contact our Billing department at the phone numbers and hours listed here.
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