Regular Visitor


I'm being charged more than I should be for the amount of contacts I have. I have less than 500 and still being charged $50/month.

Tags (2)

Re: Billing

Hi @GinaA93 


Thank you for reaching out to the Community. I apologize for any confusion there may be with the charges on your account. I took a look at your account and can see one of our Phone Support agents were able to assist. If you have any further questions please give a call back into this Support team and one of our Billing agents can help you get the answers you need. Thanks! 

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Register for our "Making Sense of Online Marketing for Retail" Webinar

Join us on Thursday, August 13th at 2pm ET for a free webinar where we'll discuss how to incorporate online marketing into your retail store.

Read More