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Billing

GinaA93
Participant
‎03-14-2019 11:57 AM
‎03-14-2019 11:57 AM

Billing

I'm being charged more than I should be for the amount of contacts I have. I have less than 500 and still being charged $50/month.

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Frankie_P
Moderator
Moderator
‎03-14-2019 02:53 PM
‎03-14-2019 02:53 PM

Hi @GinaA93 

 

Thank you for reaching out to the Community. I apologize for any confusion there may be with the charges on your account. I took a look at your account and can see one of our Phone Support agents were able to assist. If you have any further questions please give a call back into this Support team and one of our Billing agents can help you get the answers you need. Thanks! 


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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