Hi @SharonB517
Constant Contact is a monthly service. So although users can prepay for a year, our monthly charge will be deducted from this prepaid funds. However if you have any further questions or concerns about the prepay on your account our Billing Support is available by phone. For your account security we are unable to go into your billing details here in the Community. At this time we are only able to go into our basic practices of how and when you'd be charged.
Frankie.P
Community & Social Media Support
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