We're sorry to hear you've had a negative experience with the service you signed up for. It appears that this is related to the Marketing Advisor service, not Email Plus. Based on what's occurred we've sent your information on to the applicable teams, who will look further into the situation and continue from there. If they have any questions they'll reach out to you directly.
If you have any additional Support questions or concerns, feel free to reply to this thread or create a new one, and we'd be happy to assist.
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