We are a small nonprofit and YOU OFFER NO HELP with billing...no discount, no suspension of fees, no chat support about billing...we don't need your resources, we known how to communicate. We need help with our bill...you are totally unethical...your concern is false. If you cared you would be helping small nonprofits by suspending fees.
I’m truly am to hear you feel this way. Our Small Business Support Kit was created to offer guidance, connection to our support teams, free access to additional marketing tools, and more to help with these uncertain times. With that said, I have submitted your concerns to our Billing Support directly. One of these agents attempted to follow-up with you directly by phone, they have also sent you a follow-up email to the contact address on file. If you have any further questions, I would recommend responding to that email directly.