Regular Participant


I pay yearly and my bill is about $2500. Why is there a hold for that amount and a charge for that amount on my card. This time in space I don't need $5k tied up on my CC ? Explain. 


Hello @Johnm1668,


Thank you for reaching out to the Community. For your security reasons, we will need you to give our Billing Support team a call for more information about your account specific billing questions. I do apologize that we could not assist through here as it would reveal too much information about your account that could cause security issues in the future. Thank you! 

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.