Blank Space at Top of Email

VictorR756
Participant

I have an issue that appeared two days ago. I'm getting a massive blank space at the top of my emails. If shifts all the content halfway down the page. Never had this problem before. I haven't changed anything on my end. I can't see the space in the code.

I use a WYSIWYG HTML editor to create the email campaign, then drop the HTML code in the CC editor, then send the email.. I do this every night. Please advise.

1 REPLY 1
William_A
Moderator

Hello @VictorR756 ,

You can try calling our general support, and requesting a transfer to the Tier 2 custom code team for some advanced insight. However it'll ultimately be up to you to make any necessary tweaks to the code so that it plugs in and displays as desired, since they can't really rewrite custom code for you.


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William A
Community & Social Media Support
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