The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Blank screen while using Safari 12.0

Highlighted
Occasional Visitor

Blank screen while using Safari 12.0

I've attached a screen shot of what my computer looks like while using Safari 12.0.  I've been able to use it perfectly fine up until about three weeks ago.  Then out of nowhere, it started doing this. I now have to use Google Chrome to open Constant Contact and send emails.  I'd prefer to stay with Safari since it's my primary browser.  Any thoughts on what is causing this?  It just continues spinning and "loading" but nothing will ever appear.

 

Thanks.

 

JeffScreen Shot 2018-10-29 at 11.48.35 AM.png

Tags (2)
1 REPLY 1
Highlighted
Marketing Advisor

Re: Blank screen while using Safari 12.0

Hi @Northcliffe

Thank you for reaching out to us! I apologize for the browser issues that you are experiencing. Can you try clearing the cache in Safari? You may also have an add-on or extension that needs to be disabled.  Hopefully, either of these allows you to continue to use your primary browser. Please let us know if there is anything else that we can do!


Jordan
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured