Block content not updated & landing page too large to serve

KayT8
Participant

Hi all,

I am creating an event landing page and it currently has a couple of paragraphs, but when I go to edit and then click save or finish I get 2 errors:

1) Your block content was not updates

2)Your event landing page is too large to save. It is limited to 31000 characters; this one contains 83627. Try removing some text and saving again.

 

However, I deleted most of the words that were there previously and I am still getting that error. I currently have two sentences and it is not allowing me to save it.

 

Thanks!

3 REPLIES 3
Caitlin_M
Administrator

Hello @KayT8. Our upper level of support and I both tested out your event and received the same error as you even after removing the test and creating a brand new copy (you'll see this as the event beginning with T2). I've escalated the case to that support team and they're going to take a closer look to see what's going on.

--

Caitlin M.
Community Manager
KayT8
Participant

Thanks Caitlin! Please let me know what they find out  

Hello @KayT8,

 

We definitely will! Thank you for your patience. 


Zoe H.
Community & Social Media Support

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