Bounce Back Email

Plane
Participant

Bounce Back Email

Dear team, We find there are increasing bounce back cases when sending notice to Chinese recipient via Constant Contact. Most of the emails are registered in "qq.com" . Please check and feel free to reach me for more information . Best Regards, 

1 REPLY 1
William_D
Moderator

Hello @Plane ,

 

If you're seeing a large number of "other" bounces from one particular domain type, it's likely an issue of authentication or the domain flat out rejecting the email with nor reasons given to us in the bounce coding.

 

My recommendation would be to reach out to our Deiverability team, to see what insight they might have for that domain, or to provide guidance if needed for authentication.


William D
Community & Social Media Support

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