Bounce Type

JulieI05
Participant

Bounce Type

Other The response from the contact’s Internet Service Provider was not one of the standard codes, so we marked the bounce as Other. ** I have very few bounces, and last week I had 6! Most have been on my list for at least a year. I do not understand.
1 REPLY 1
William_D
Moderator

Hello @JulieI05 ,

 

It may be worth reaching out to their domain / ISP to see what might be occurring, and why your emails would be getting bounced for them when they've had no issues before. 

 

Otherwise I'd suggest calling our Deliverability team to see what insight they'd have regarding the domains that bounced, or to see if their logs can reveal any additional info about the bounce.


William D
Community & Social Media Support

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