Bounce results


Bounce results

I have 200 e-mails that were bounced because of Suspended. How can I change this so these folks can receive their e-mails?


Hi @DayspringW 


I apologize these contacts are bouncing as suspended in your account. Email addresses get marked as Suspended after bouncing repeatedly as Non-existent. So it's always good to first check that these contacts are in fact correct. Member of support like myself can help with up to 5-7 addresses. Because you have a larger amount, I would suggest contacting our Deliverability Specialists. These support agents can help look further into these contacts or any other contacts that may bounce in your account.

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