Bounced Emails due to suspended account


Bounced Emails due to suspended account

I am showing Bounced Emails due to suspended account for people who want to receive the emails and are not getting them.


Hi @JenniferT36311


Thank you for reaching out to the Community about your contacts. Email addresses get marked as Suspended after bouncing repeatedly as Non-existent. So it's always good to first check that these contacts are in fact correct. Were you able to contact these emails outside of Constant Contact? We would be happy to help look into these emails if you can please email us at social_support(at)constantcontact(dot)com with your username, list of these contacts, and a reference to this post. However if you have a list of more than 5 addresses I would suggest reaching out to our  Deliverability Specialists directly

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.