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Bounced addresses

NolaW7
Participant

Bounced addresses

What do I do when you say the email bounced, but the recipient says their email address is working fine? Your video doesn't cover that.
1 REPLY 1
William_D
Moderator

Hello @NolaW7 ,

 

Depending on the bounce, it may require action on your end or their end. I'd recommend reviewing our bounces article, and contacting our Deliverability team if you need further insight on  how to handle a specific contact.


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William D
Community & Social Media Support
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