Bounced emails


Bounced emails

Hello All,


does anybody have experience with bounced emails? I mean that some service providers (e.g. Zoho) are bouncing the newsletter sent from Constant Contact.

I tried to contact the help center but the answer I've got was an automated email, not really helpful, therefore I ask it from the community now.


Orsolya Eszterváry



Hi @KatalinF9 


Thank you for reaching out about your email campaigns! Contacts can bounce in our system for different reasons that vary based on the specific contact. What is the bounce reason you're seeing for these contacts? Is this a specific domain you're having this experience with? We have seen cases where private domains can have stronger filter settings, and having these contacts' IT whitelist Constant Contact is always a great step to take. We also have our Deliverability Specialists available by phone who can take a closer look into these contacts and any other that may be bouncing in your account.

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