Bounced emails

Highlighted
Occasional Visitor

Bounced emails

Hello All,

 

does anybody have experience with bounced emails? I mean that some service providers (e.g. Zoho) are bouncing the newsletter sent from Constant Contact.

I tried to contact the help center but the answer I've got was an automated email, not really helpful, therefore I ask it from the community now.

Regards,

Orsolya Eszterváry

 

Tags (3)
1 REPLY 1
Highlighted
Moderator

Re: Bounced emails

Hi @KatalinF9 

 

Thank you for reaching out about your email campaigns! Contacts can bounce in our system for different reasons that vary based on the specific contact. What is the bounce reason you're seeing for these contacts? Is this a specific domain you're having this experience with? We have seen cases where private domains can have stronger filter settings, and having these contacts' IT whitelist Constant Contact is always a great step to take. We also have our Deliverability Specialists available by phone who can take a closer look into these contacts and any other that may be bouncing in your account.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.