Thank you for reaching out to us. I'm sorry to hear that you are having trouble reaching the upload from file page. I just checked the page on my end and it does appear to be loading. For the sake of troubleshooting, could you please send us an email to communitysupport(at)constantcontact(dot)com with your username as well as your internet browser? Have you tried going to the page in an alternative browser? If so, which one?