Bug - A/B test campaigns can't be filed

Participant

Bug - A/B test campaigns can't be filed

I think there's a bug with the A/B subject line test - the 2 campaigns we've tried it on can't be filed in the folders we've created. How can we get these filed away? I'd prefer not deleting them...

1 REPLY 1
Moderator

Hello @LindsayP35 ,

 

It looks like those two Subject A/B campaigns were made and sent during a period between December 2019 and January 2020 when there was a glitch affecting Subject A/B tests specifically. After speaking with the higher level technical team these two particular SAB campaigns won't be able to be added to any folders. However, SAB campaigns you make from then on should be able to be filed without issue.


William D
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