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Business Information Tab in Google My Business Not Working

CatherineLundberg
Participant
‎06-04-2022 02:15 PM
0 Votes
‎06-04-2022 02:15 PM

I am setting up Google My Business but when I go to Manage Google My Business the Business Information tab does not function.  It attempts to load but I get an error message that says "Something Went Wrong".  Does anyone know what might be causing this?

2 REPLIES 2
Zoe_H
Employee
Employee
‎06-05-2022 10:25 AM
0 Votes
‎06-05-2022 10:25 AM

Hello @CatherineLundberg,

 

I apologize that you are having this experience! Try to clear your cache and cookies to see if that helps this error message. If that does not work, Please reach out to our Website Builder team for additional assistance on this. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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CatherineLundberg
Participant
‎06-08-2022 08:30 AM
In response to Zoe_H
0 Votes
‎06-08-2022 08:30 AM

No, clearing my cache and cookies did not correct the issue.  I reached out to the Website Builder team via chat.  They requested I send a video of the problem, which I did, but as of today, my problem is still not resolved.

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