CASL template?

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KTH8
Occasional Participant
I'm trying to locate the CASL template referenced in this article: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5923-canadian-anti-spam-legislation... A search in the Templates brings back no results.
1 ACCEPTED SOLUTION

We'll make note to our devs that the search terms aren't populating it in the newer templates selection screen. That said, the template is available in your account. Navigate to the template selection screen by Creating a new email, then scroll down alphabetically to the C's. It should be one of the first C-named templates, labelled as "CASL Permission"

 

Update: One of our Tier 2 agents is going to do a little more digging into this, and get a service request written up. They should be reaching out via email within the next 1-2 business days with an update regarding their investigation.


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William A
Community & Social Media Support
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Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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4 REPLIES 4
William_A
Moderator

Hello @KTH8 ,

 

So when you search your templates absolutely nothing comes back for either "CASL" or "Permission?"


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William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
KTH8
Occasional Participant

No. I also searched for Spam and Canada and all come back with the No template found, "Oops, try something else" message.

We'll make note to our devs that the search terms aren't populating it in the newer templates selection screen. That said, the template is available in your account. Navigate to the template selection screen by Creating a new email, then scroll down alphabetically to the C's. It should be one of the first C-named templates, labelled as "CASL Permission"

 

Update: One of our Tier 2 agents is going to do a little more digging into this, and get a service request written up. They should be reaching out via email within the next 1-2 business days with an update regarding their investigation.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
KTH8
Occasional Participant

thanks!

 

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