CC Won't Validate My Email

JamesG979
Participant

CC Won't Validate My Email

Can't send out an email informing my clients about my business reopening this Monday, because their lousy platform never sends me a confirmation email...Even though they already have my business email attached to my account!!! Tried calling customer "support" earlier today and it was a 30+ minute hold.

 

I contact customer support about this last month and the nonsense reply I got back was to contact support. 

 

Since Constant Contact's support desk is like a screen door in a submarine, I'm hoping that someone in the user community might help me with this. Thanks in advance!

1 REPLY 1
Zoe_H
Employee

Hello @JamesG979,

 

Thank you for reaching out to the Community! We do apologize for the experience you have had with verifying your email address. You will want to give our Support Team a call to get this completed manually for security reasons and we do apologize for how busy we have been. We do thank you for your feedback and I will submit it directly to our engineers. 


Zoe H.
Community & Social Media Support

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