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CC Won't Validate My Email

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Occasional Visitor

CC Won't Validate My Email

Can't send out an email informing my clients about my business reopening this Monday, because their lousy platform never sends me a confirmation email...Even though they already have my business email attached to my account!!! Tried calling customer "support" earlier today and it was a 30+ minute hold.

 

I contact customer support about this last month and the nonsense reply I got back was to contact support. 

 

Since Constant Contact's support desk is like a screen door in a submarine, I'm hoping that someone in the user community might help me with this. Thanks in advance!

1 REPLY 1
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Employee

Re: CC Won't Validate My Email

Hello @JamesG979,

 

Thank you for reaching out to the Community! We do apologize for the experience you have had with verifying your email address. You will want to give our Support Team a call to get this completed manually for security reasons and we do apologize for how busy we have been. We do thank you for your feedback and I will submit it directly to our engineers. 


Zoe H.
Community & Social Media Support

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