CC is freezing up and not saving my work

[ESRDNCC]

Will not allow me to save changes, shows two images on the screen

[Hannah_M]

Hi @ESRDNCC

I can understand how this is frustrating! Can you help with some details on what is happening?

- What browser are you working in when this happens?

- You mention two images--what do these look like? Is there any error message?

- What actions are you taking when this happens? Adding contacts, editing an email, etc?

If possible I would highly suggest testing in another browser on the same computer. This will help us narrow down what is happening for you!

Thanks,