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CC says it posts to social media but it actually doesn't

ReneeM48
Regular Participant
‎05-14-2022 01:54 PM
‎05-14-2022 01:54 PM
This has been going on since February. We send out a newsletter. We do the thing to get you to post it on FB. You show you did. But you didn''t. It's totally dysfunctional. I disconnected it, reconnected it. This ought to be easy rather than impossible and I admit to being very frustrated with Constant Contact here.
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William_A
Moderator
Moderator
‎05-16-2022 11:43 AM
‎05-16-2022 11:43 AM

Hello @ReneeM48 ,

 

When I checked your account, both your recent social posts appeared on your Facebook page as I even checked and confirmed. They also already had impressions and interactions tracked, and were specifically linked to an email so it shows that you did a social share. Are you not seeing either of these posts' reporting pages, or are you still unable to see them from your side on Facebook?


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