CC says it posts to social media but it actually doesn't

Regular Participant
0 Votes
This has been going on since February. We send out a newsletter. We do the thing to get you to post it on FB. You show you did. But you didn''t. It's totally dysfunctional. I disconnected it, reconnected it. This ought to be easy rather than impossible and I admit to being very frustrated with Constant Contact here.
0 Votes

Hello @ReneeM48 ,


When I checked your account, both your recent social posts appeared on your Facebook page as I even checked and confirmed. They also already had impressions and interactions tracked, and were specifically linked to an email so it shows that you did a social share. Are you not seeing either of these posts' reporting pages, or are you still unable to see them from your side on Facebook?

William A
Community & Social Media Support