I apologize you were unable to get in contact with our support by phone! The phone number you have provided, is not a support line I can recognize. I'm curious to where exactly you found this email? However if you are looking to speak to support by phone, here is a link to the best numbers and hours they can be reached by. Our support agents are also available by Twitter, Facebook, Chat, and here in the Community as well. Is there anything we can assist with in your account? If you did need further assistance with something in your account, feel free to respond to this post.