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Campaign Click Through Slow

Teresa_ColorLink_ADRs
Participant
‎01-20-2022 03:56 PM
‎01-20-2022 03:56 PM
I did a test with my colleagues and after several minutes the reporting feature, having been refreshed several times did not register that there were opens or clicks, however, the heat map was functional. So it isn't logging the clicks and this is annoying. Thanks!
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William_A
Moderator
Moderator
‎02-25-2022 02:26 PM
‎02-25-2022 02:26 PM

Hello @Teresa_ColorLink_ADRs ,

 

How soon after you sent the email were you trying to check for clicks and opens? Were you able to see the reporting start to populate after waiting an hour or two? Was the reporting up to date within 24 hours?


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