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Can I delete an unverified email address

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Occasional Participant

Can I delete an unverified email address

Hi,

I added an incorrect email address to my list of emails for verification. This address doesn't exist and will never be verified. Can I remove it from the list?

 

Thanks

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Employee

Re: Can I delete an unverified email address

Hello @MariaD420,

 

Thanks for getting in touch with us today!  Emails normally need to be in the "Verified" status and must not be set as either the Billing Email or as the Contact Email.  I can absolutely help you further to get that all sorted out. Could you please send an email to social_support(at)constantcontact(dot)com with your username and confirm the incorrect email address?

 


Briody_W
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

View solution in original post

4 REPLIES 4
Highlighted
Employee

Re: Can I delete an unverified email address

Hello @MariaD420,

 

Thanks for getting in touch with us today!  Emails normally need to be in the "Verified" status and must not be set as either the Billing Email or as the Contact Email.  I can absolutely help you further to get that all sorted out. Could you please send an email to social_support(at)constantcontact(dot)com with your username and confirm the incorrect email address?

 


Briody_W
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

View solution in original post

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Occasional Participant

Re: Can I delete an unverified email address

Thanks I will do that. I'll post the resolution here.

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Occasional Participant

Re: Can I delete an unverified email address

Constant Contact support is great. My issue is resolved. Thanks.

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Administrator

Re: Can I delete an unverified email address

Hi @MariaD420. I'm so glad that we were able to assist you with the email address! Have a great day!


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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