Can I remove underline from hyperlink?

FMMAFCO
Regular Participant

Can I remove underline from hyperlink?

Can I remove the underline from a hyperlink on the new interface?

25 REPLIES 25
Amy_J
Employee

Hello @FMMAFCO

 

You can remove the underline from a hyperlink. There are two places it could have been added in from.

1.) Your editing bar- found when you are working inside of a block. Highlight the text and deselect the underline option 

2.) The link button- If you click inside of a block, and go to the link icon. It will open up a smaller block to link text. You can deselect the underline option and choose insert.

 

I truly hope this helps, please let us know if you are still having this issue.

 

Amy J

Community &
Social Media Support

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I have neither of those options when I try to move the underline.

Hello @CommunicationsK. In our next-generation editor, which you are using, we do not have the ability to remove the underline from a hyperlink at this time. I will submit feedback to our engineers regarding this request and I apologize for any inconvenience. 


Caitlin M.
Community Manager
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MannyS60
Regular Participant

This is very disappointing that CC has not dealt with this problem. 

Hello @MannyS60,

 

I apologize for any disappointment. Our product team is currently looking into this and tracking it as a feature request across our customer-base. While we are tracking all requests for this, I also recommend posting your feedback in our Feedback Area. By posting here, other customers can vote on your ideas, which often times help features get added to our product.

Jonathan Rich
Community & Social Media Support

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Cybrary
Regular Participant

It's odd because I didn't start having this problem until now. None of our previous emails had this issue until about 2 days ago. Now there is no way to get rid of the underlining. If you have a bold and italics option, why is there no option to format how a link will look with underline? And why would you publish this "next gen" editor when it doesn't have many of the practical aspects and functionality of the old editor? 

Hello @Cybrary. I do apologize that our third-generation editor does not have the ability to remove the underline from a link. While I do not have the information as to why this feature is not currently available in the editor, I am submitting your feedback to our Product team to let them know that you wish to be able to have more editing options for your links. 


Caitlin M.
Community Manager
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Cybrary
Regular Participant

Thank you, @caitlin_m. We are looking forward to CC's future updates and improvements.

VolvoP
Occasional Participant

Has this been addressed? I'm having  the same issue. This is so basic, how could it not be fixed yet?

Hello @VolvoP

 

Thanks for reaching out. At this time, we are still collecting feedback about this feature request, the feature has not yet been implemented to the product, my apologies for any inconvenience this may cause. I will certainly note your feedback, we appreciate it!

 
 
Brandon A.
Community & Social Media Support

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What's going on with this issue? It's now been nearly an entire year since it was asked and the ability to remove underlines from links still has not bee included. I spent nearly 2 hours looking for the function and searching Google for forum posts related to this. Constant Contact has failed miserably on this simple issue. Will definitely be looking at  to replace CC.

Hello @MaureenP01,

 

Thank you for your interest in this particular feature. I can understand why being able to remove the underline would be useful when creating links in the editor. I am happy to report that an upcoming update to the product will implement the ability to control the underline of a hyperlink in your campaign! I cannot offer a firm arrival date but it should be in the product very soon! 


Nick S.
Social Media & Content Manager

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Seriously this is a joke ... why can't we simply click it on or off - or better yet have access to the actual code it puts in to the template then we can style oursleves - link - hover - active and clicked in the style class ...
I just came to this software by management swapping out from  mail chimp  - and its seriously dissapointing ... not an improvement in any way shape or form ...

 

and this issue has been going on for close to two years ?

Hello @DavidO523,

 

Thank you for coming to the Community and for your interest in this feature. I am really sorry for any inconveniences or frustrations this is causing you. I can definitely understand the importance of being able to remove the underline when creating links in the editor. I do have some good news to report to you! We have an update to the product that will implement the ability to control the underline of a hyperlink in your campaign! I don't have an exact arrival date to this feature update, but it should be in the product quite soon!

Hayley L
Community & Social Media Support

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Same issue, same frustration. Shouldn't take more than an hour to arrange this back end - how can two years have passed? Come on guys!

Hi @meitalm,

 

We do apologize for any inconvenience this has caused, but I also have an update to share because this feature is now available! Within any new email campaigns you create going forward you'll have the ability to remove the underlines from links.

Just select a new campaign from the templates area, click the Design tab and look for the Links area under the Fonts section:


2017-05-19_13-16-57.png

Here you can choose the link color and emphasis for all the links in your template. You'll see that by default the Underline feature is already highlighted. Just click it to remove the underlines for all the links.

 


Nichelle M
Community & Social Media Support

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Barbara22
Regular Participant

KIndly fix.  This is very annoying.  It should be a simple matter to be able to edit this underline out.

Barbara22
Regular Participant

This function had been available in the past.  Please stop make improvements that make things worse.

Hi @Barbara22

 

Thank you for reaching out to the Community! The good news is we have had an update where you can remove underlines from hyperlinks. This edit to your links can be made through your global link formatting. This option can be found under the Design tab of your email's block toolbar.

 

Universal link.png

 

 

Removing the underline stetting from the global link formatting will remove it from all links in your email. You can then format specific links through that block's toolbar, the same as normal text.

 

inside text block.png

 

 

I hope this helps!


Frankie.P
Community & Social Media Support

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Denise923
Occasional Participant

As this been done?  When I review my emails on my phone it show a blue line for the hyperlink and this is against our branding requirements.  Thanks.