Can Somebody Remove the Constant Contact Banner from My Signature?

SOLVED
Go to solution
Occasional Participant

Can Somebody Remove the Constant Contact Banner from My Signature?

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

View solution in original post

Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,219 REPLIES 1,219

Could we get the logo removed from our emails also? Thank You!

Hi Wendy,

 

You're all set!

 

Take care!

Frequent Participant

We are a paying customer and would also like to have the Constant Contact logo removed from the bottom of our emails.

Thanks

Ryan Walsh

Hi Ryan,

 

I have removd our logo from your footer. You should be all set now!

 

Take care!

We'd like to get the logo removed from our account, too, please.

 

But that doesn't mean we don't love Constant Contact -- you may not be perfect, but you do offer quite a lot for a reasonable price!

Hi Vincent,

I've removed the logo for you. Please log out and then back into your account to see this update. 

 

Thanks!

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
Occasional Participant

Hi Hannah,

 

I was going to go an everlasting rant about how this issue dates back as far 2012; and how numerous past, present and future paying customers are going to continue asking to have the CC logo removed; and how one would think that by now this would be an option for editing for paying customers; and...

 

But I decided not to  :smileyembarrassed:  because all I really want is to have the CC logo removed as well.

 

BTW once removed will the logo be gone for all future emails?

 

Thanks in advance.

 

K

Hi KatianaC

Thanks for sharing your feedback. At this time a support rep does need to remove the logo for you but once it is removed, its gone from all draft emails you have now or start in the future. 

 

I've removed your logo for you. If you are currently logged in please log out and back in. Again, the logo will be removed from draft and new emails moving forward.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!

Hi,

 

I would like to have the Constant Contact logo removed from my emails going forward if possible.

 

Thank you,

HI @LukeS325 

 

Thanks for contacting us! I have removed our logo from the footer of your emails. The next time you login, you'll see it has been removed!

Hi,

 

We also would like to have the logo removed from the footer of our emails please.

 

Thank you!

Hi @SarahM01 

I've removed the logo from your account. Please log out and back into the account to see the logo removed from the footer in any draft or new emails.

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!

Hi,

 

I would like to have the Constant Contact logo removed from my emails and event pages going forward if possible.

 

Thank you,

Hi @MKSEI 

 

Thanks for posting! I have removed our logo from your footer. You'll see it's been removed the next time you log in!

Hello!

 

Please could you remove the Constant Contact Logo from our emails?

 

We are a paying customer.

 

Thanks!


Hi @MemberRelations 

 

I took a look at your account and our logo has already been removed. 

 

Please let me know if you're seeing something different.

Participant

Hey Everyone,

 

I am a new paying customer about to get started launching my own campaigns and while playing around with some of the features on it I noticed a "Try Contact Contact FREE" button in my footer that I can't seem to remove. Could someone please assist me with getting that removed? Or how I go about doing it?

 

Thanks,

 

Jordan

Hi Jordan

 

copied from: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/6051-removing-logos-and-references-...

 

The Constant Contact logo or the "Try it for FREE" tag line from your email footers can be removed from your email. However, Constant Contact support representatives must do this for you.

In order to have Customer Support remove these things from your emails please contact support. Please click the Help & Support tab for assistance options.

  Notes:

  • Although there is no fee for this service, you must be a paying Constant Contact customer. If you are a trial customer, you must become a paying customer to have this service performed.  If you want to add your company logo in place of the Constant Contact logo, there will be a customization charge.
  • You can request to have the Constant Contact logo removed from your polls. However, you cannot display your own image or your organization's logo on a poll at this time.

 

We are hosting a FREE Webinar tomorrow, Getting Started with Constant Contact Toolkit if you are interested. You will certainly benefit from this event.

 

Getting Started With Constant Contact Toolkit Thursday July 31, 2014 – 10:30am to 11:30am MDT

New to Constant Contact Email Marketing, or thinking about getting started using it? Want to learn some great tools and tips so you can start using Constant Contact like a pro? In this highly practical live guided demonstration, we’ll introduce Constant Contact’s tools and features. You’ll learn the basics – and some great tips and tricks too!

 

REGISTER at this link http://cc94.co/GS-7-31-14

 

Good luck with your first campaign!

 

Regards

 

Brandon

 

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

As Constant Contact Certified Partners & Trainers we host weekly free training webinars to help users master email marketing. Register here: https://www.marketadvertisepromote.com/events

Hi  @JordanS82 and @ConsciousCommerce 

 

Brandon is correct that Support can remove this logo for you. So I went ahead and removed our logo from your footers. The next time you log into your Constant Contact account, you'll see that they are no longer there!

 

Thank you and have a great time at your Webinar, Brandon!

Frequent Participant

Hi Marissa,

 

Can you please remove the Constant Contact logo from my footers as well?  

 

Thanks.

Hi Tom, 

Please log out and then back into your account to see the logo removed from the footer of any new or draft emails.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!