Can Somebody Remove the Constant Contact Banner from My Signature?

SOLVED
Go to solution
Occasional Participant

Can Somebody Remove the Constant Contact Banner from My Signature?

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

View solution in original post

Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,215 REPLIES 1,215

Hello @MiP3,

 

Thank you for reaching out! You're all set. If it is still appearing I recommend logging out of the account and then back in. Please let us know if we can assist with anything else.


Nick S.
Social Media & Content Manager

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Participant

It is Thanksgiving and you aren't available to remove it. I should not have to call to do this. It should be a user controlled feature. Not giving your PAID subscribers the option is VERY SPAMMY. Consider this feedback. AND FIX ASAP PLEASE!!!! User: **Removed By Moderator**

Thanks for your feedback about the Logo. I see that support was able to remove the logo for you on the 28th. 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!

Hey,

 

I would appreciate it if you would remove Constant Contact's logo on our business email campaign footers. 

 

Thanks!

Participant

Dear ConstantContact team I need to remove the contant contac tlogo (trusted email from) from the footer. I thought I would be able to remove it after I signed. Thanks, Silke

HI @SilkeO1

I went ahead and removed the logo for you. It will no longer be included in any draft or new emails you create. Please note, it won't be removed from the sent emails it is already part of.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
Occasional Participant

Dear Constant Contact: I would like the "Constant Contact Logo" removed from the footer.

 

Thank you,

Mike

Hi @MikeR103

 

I have gone ahead and removed our logo from your footer. Next time you log in you will no longer see it there.

 

Thanks!

Hannnah,

 

Could you remove from our campains and drafts as well, please?

 

Thanks

 

Fabio

Hello @CassioP

 

The logo has been removed from your account for all future campaigns and current draft campaigns.  

 

If you have any questions, let us know. 

Occasional Participant

Please remove the Constant Contact logo from our footers as well.

 

Thanks,

Alise

Hi @AliseJ

 

The logo in the footer has been removed from your account. If you have any questions please let us know. Thanks!

Natalie B.
Social Media Marketing Manager
Occasional Participant

Please remove the Constant Contact info & logo from our emails.  We are on a paid plan.

Thanks.

Real Estate

How do you delete the Constant Contact logo on the bottom of the templates!

Hi @CortnieElliman

Thanks for posting. Once the account is a paid account we're able to remove the Constant Contact logo from the footer. I've gone ahead and set this up for you. Just log out of your account and back in to see it removed from any draft or new emails in your account.

 

Thanks, 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
Participant

Hi, Please help us to remove the logo in the footer section of the email. We are using a paid version(monthly plan). We wanted to do an email campaign, in this text please help us to remove the white label of constant contact in the footer and help us place our logo and links in the same place.

 

 

Hoping for an apt reply at the earliest,

 

The quickest way is to call.  

The response here has been getting slower lately.

 

 

Participant

On firing test template email, I noticed reference to ConstantContact in the footer. As of now, I've registered for trial access. Please confirm if similar format will be there if I opt for paid plans.

Hi @AnujD4

Thanks for posting! Once the account is a paid account we can remove the Constant Contact logo from the footer for you moving forward. Please note, there are a few things we legally cannot remove. These are the Unsubscribe link, the Privacy policy and the mailing address. We've got more detail on this here if you would like to take a look.

 

Just let us know here or by contacting support when the account is paid and we can complete the removal for you.

 

Thanks, 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
Occasional Participant

Just this week you've started automatically including your Constant Contact logo at the bottom of emails with a "Try It Free" link. I am not happy about this and if you don't stop this new practice, I will be cancelling my service and going with another provider. 

Hi @StephanieL94

The logo has always been part of the footer but it did just update so that might be what you are noticing! Since the account you have is a paid account we are able to remove the logo for you which I have just done. If you are currently logged in to the account please log out and then back in to see the change. The logo will be removed from any draft or new emails in your account!

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!