Jun 26, 2019 9:33:29 AM
UPDATED: March 2018
Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are not able to remove the entire footer from your emails.
If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.
If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.
Please let us know if you have any other questions. Thanks.
Hello @AmirC9. I see that you did engage with our Support department shortly after posting here and they were able to remove the Constant Contact logo from your footer. Please let us know if you need any additional assistance.
Hello @ValorSP. Unfortunately, we can only remove the Constant Contact logo from paying accounts. Since you are in a trial status, we cannot remove the logo from the footer of your campaigns. If you do decide to become a paying customer, we can certainly assist you with removing the Constant Contact logo.
My apologies for any confusion. Only the person creating the original post has access to the Accepted Solutions button. Thus, anyone posting replies to a thread will not see it. However, we've marked it for you and appreciate your feedback!
Thank you for reaching out to the Community with this request. Looks like one of our Support reps emailed you, but I wanted to post here as well. The next time you login to your account the Constant Contact logo will be removed from the footer in all future mailings.
Thank you for coming into the community! I took a look at your account, and it appears that you may have contacted us through another means and had that logo removed. If you're still seeing it in the footer, then just log out, and log back in to see the change.
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