Can Somebody Remove the Constant Contact Banner from My Signature?

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ScottW6976
Occasional Participant

Can Somebody Remove the Constant Contact Banner from My Signature?

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

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David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,259 REPLIES 1,259
asenica
Occasional Participant

I really don't want the Constant Contact branding on my email. I don't want customers and competitors knowing the source of the email service I pay for and provide them.

Can I send out emails without CC branding?

You can call or email support and ask them to remove the Constant Contact logo and the "Try it for FREE" tag line from your email footers. Constant Contact can do it for you, you cannot do it yourself. One request removes it from all future emails. You must be a paying customer, not in the trial period.

If you would like to remove the Constant Contact logo and "Try it for FREE" from the bottom of your emails Constant Contact will do it for you.  Call or email Constant Contact support.  Ask them to "Please remove the Constant Contact logo and the "Try it for FREE" tag line from our email footers". After my email request it took less than a day for it to be removed from our account.  It has been gone ever since.. They will only remove it for paying customers, not for those in a trial period.

stcroix
Occasional Participant

I just started using constant contact and noticed that they are putting their own ads on my emails? How can they advertise on my emails when I pay for their service?

If your talking about the try for free and logo at the bottom of the email, just ask them to take it off, they will.

CTCT will remove their logo but you must be a paying customer in order for them to do that.
Joseph Grillo
781-307-5258
jgrillo@jngassociates.com

I am using the "try for free" and just asked the help desk to remove the CC logo, and the response was "when you become a paying member, we can do it". Thanks Constant Comment for letting me know ahead of time before i sent my first email to all my clients with your logo on it.

ajhair
Occasional Participant

How do you drop the constant contact logo from the emails

As long as you have a paid account, give support a call at 1-866-289-2101 and we can remove it for you.


Thanks,

Jarrad
Jarrad

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ajhair
Occasional Participant

Thanks for your help Jarrad.

Hi Olivier,

 

If I have your permission to go into your account, I can remove the logo for you if you are a paid customer.

 

Thank you,

OLIVIERR7
Occasional Participant

Hi Marissa,

I am a paid customer.

You have my permission to to my account.

Just for my information : it's impossible for me to do it ?

Tell me if you need more information.

 

SabrinaL
Occasional Participant

Please remove the Trusted Email from Constant Contact from the bottom of our emails - you have permission to access our account.

 

Thanks,

S

Hi,

 

I have removed our logo from your account.

 

Thanks,

Jarrad

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"

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Hello

I am a piad customer and I wish to remove the constant contact logo

 

Hi RishiM!

 

I have gone ahead and removed our logo from your footer! Next time you log in, you'll see that it's no longer there!

 

Thanks!

We have been paid customers for a LONG time--I have asked for this verbally and had I not been wandering around looking for something else, I never would have found this thread.

 

Please remove the Constant Contact logo from any email, survey, and event listing that we can have it removed.

 

You have my permission to go into our account: aiaebay

 

Thank you,

Sidney Sweeney

sidney@aiaeb.org

510/464-3600 x11

Hello Sidney,

 

I have removed that from your account you should no longer have a Constant Contact logo on your Emails, Survey or Events.

Andrew H.

Tier 3 Support Specialist

Hi,

 

Please remove the Constant Contact logo from any email, survey, and event listing that we can have it removed.

 

You have my permission to go into our account: S1xFwd

 

Dave

Hi Dave,

I have removed the logo for you. If you are currently logged into the account please log out and back in to see this change.

 

Thanks!

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!

 

Hello,

 

We are paying customer. Can we have the constant contact logo from the footer removed.

 

Thanks for support!