Can Somebody Remove the Constant Contact Banner from My Signature?

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Occasional Participant

Can Somebody Remove the Constant Contact Banner from My Signature?

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,219 REPLIES 1,219
Participant

Could someone help me to remove the constant contact logo from the footer of the email? I would like to take up the paid version email plus for a month. So, kindly help me to remove the logo ASAP. 

Hi @First-NameL09354

 

Thank you for reaching out to the Community! I took a peek at your account and can see you were able to get in touch with our support by phone to remove this logo in your email footer. If you don't see this change in your email, I would suggest logging out then logging back in.


Frankie.P
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Hello! We would also like the logo/free message removed from our emails as well. Thank you

Hello @AndrewS1898 , 

 

I was able to remove our logo for you! You may need to log out and back in to see that change but you should be good to go for all future emails. Please let us know if there's anything else that I can assist with. 


Amber_L
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Participant

Thank you! 

 

I am also having issues with the constant contact footer causing my email to render incorrectly in iOS Mail, because it is not resizing responsively. 

Hi @AndrewS1898 

 

I'm so sorry to hear this is happening with your email! I have taken a look at your most recent campaign and was unable to replicate this same experience. With that said, we would be happy to help look into this further with you. What is the name of the campaign you are seeing this happen with? Which email client are you using? What model of iPhone and version of iOS? We have seen cases where emails are not mobile responsive in the Outlook Mobile App for iPhone. If you are using the Outlook app, what version is it? In these cases we suggest viewing the email campaign in a different mobile mail client such as the native mail app or the Gmail app.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Participant

I am a paying customer and want to remove the constant contact logo from the footer of the email.
It seems it is not possible by myself. So, kindly help me to remove the logo ASAP.

Thanks

Hi @First-NameL81785

 

Thank you for coming to the Community for your emails!  The good news is I was able to remove our logo from the footer of your emails. You may have to log out of your account  and log back in to see this change. Please let us know if there is anything else we can assist with.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Participant

Hello

 

Could you please remove the banner/logo from the bottom of our emails too.

 

Thank you

Hello,

 

I have a paid Constant Contact account and i am not able to remove the Constant Contact: Try it for free logo and text from the footer of my emails. 

 

Please help.

Thanks!

Hi @Phoenix-Financial-Training,

 

Thank you for reaching out to us through the Community. I have successfully removed the Constant Contact logo from the bottom of your email campaigns. You may need to log out and log back in to see the changes. Let us know if you need assistance with anything else. 

Lucas_D
Community & Social Media Support

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Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing

Hi @sallyr28,

 

Thank you for reaching out to us through the Community. I have successfully removed the Constant Contact logo from the bottom of your email campaigns. You may need to just log out and log back in to see the changes. Let us know if you need assistance with anything else.

Lucas_D
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing

Can Somebody Remove the Constant Contact Banner (logo and try for free button) from My Signature?

Hello @ConfusedDesigner,

 

Thank you for reaching out to us today!  The Constant Contact branding has been successfully removed from your email footers. If you need help with anything else, let us know!

 


Briody_W
Community & Social Media Support

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Occasional Participant

Hello

We had our banner removed earlier this year: (See previous response) but it has reappeared. Could you please remove it again and is there a way that we can ensure that this doesn't recur as it breaks the layout of our emails.

Our monthly email was meant to go out this morning but it has taken our developer considerable time to discover what was causing our layout problem, so we are now late with our regular newsletter and this is urgent.

Could you please take care of this ASAP.

Thanks

 

 

Hi @sallyr28

 

Thank you for reaching out to the Community. I apologize you're seeing our banner in the signature of your emails! What is the name of the campaign you are working in where you are seeing this?  I took a look at your account and was not able to see the Constant Contact banner in your account. 


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Participant

How do I remove the constant contact logo at the bottom

Occasional Participant

Hi, 

 

We are also a paying account, can you remove the constant contact logo from the footer campaigns?

Hello @BrianD3705,

 

Thank you for reaching out about removing our logo from your footer. I've taken care of that for you! If you're currently logged in, please log out and back in to see that change.

 

Please let us know if there's anything else that we can assist with.


Amber_L
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

please remove it form mine also

Hi @user935009 

 

Thank you for reaching out to the Community! We have successfully removed our logo from the footer of your emails. I would suggest refreshing your page or even logging out and logging back in to see this change. Please let us know if there is anything else we can help with as you continue to work in your account.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.